transforming
customer experience

CX transformation requires a sustained effort and candid guidance from a trusted partner

Our Values

Candor Alliance originated based on the idea that for both clients and their customers success is based on trust. Trust is built in an environment of candor, transparency and reliability. It is a two-way street, bringing partners together in alliance toward a common goal. Candor Alliance believes in taking the high road. We know from experience that doing the right thing for our client’s customers, creates value for our client as well. It’s a simple concept, but in today’s fast-moving business climate, it requires more than just an objective, but a vision, a roadmap and the short-term hard work to transform how companies engage with their customers, paying dividends over the long-term.

Jack Scheible
founder & president

Passionate and relentless executive leader of marketing services teams grounded in creative and business strategy with 20+ years of experience as both agent and client. Focused on transforming and re-orienting businesses to align with their customer’s desires, resulting in perennial profitable revenue growth for both clients and agencies. Understanding and candor underpin the trusted partnerships I’ve been fortunate enough to build and maintain. In search of new challenges to leverage my considerable experience across multiple categories in consumer, retail and BTB brands.